Introduction

Build A Local ("we," "our," or "us") is operated by SitePlot Media. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website buildalocal.com, purchase our products, or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or purchase our products.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Purchase a product or service
  • Subscribe to our newsletter
  • Submit a support ticket
  • Contact us through our contact form
  • Apply for our affiliate program

This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (processed securely through Stripe)
  • Website URL

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Device information

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing your purchases and transactions
  • Delivering and managing your product licenses
  • Providing customer support
  • Sending administrative information (updates, security alerts)
  • Sending marketing communications (with your consent)
  • Improving our website and products
  • Protecting against fraudulent or unauthorized transactions
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who assist us in operating our business, such as:

  • Stripe: For payment processing
  • Email service providers: For sending transactional and marketing emails
  • Analytics providers: For website usage analysis
  • Hosting providers: For website and data hosting

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for data in transit
  • Secure payment processing through Stripe (PCI compliant)
  • Regular security assessments
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Purchase records and license information are retained indefinitely to provide ongoing support and verify license validity.

Your Rights and Choices

Access and Update

You may access and update your personal information by contacting us at hello@buildalocal.com.

Marketing Communications

You may opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

Data Deletion

You may request deletion of your personal information, subject to certain exceptions (such as retaining records required for legal compliance or to complete transactions).

Do Not Track

Our website does not currently respond to "Do Not Track" signals.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our website
  • Improve your experience
  • Analyze website traffic

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your rights

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

SitePlot Media
1575 Lawrenceville Hwy, Suite K-4, Lawrenceville, GA, 30044

Email: hello@buildalocal.com