How Can We Help?

Get the support you need to make the most of Build A Local.

Documentation

Step-by-step guides, tutorials, and reference documentation to help you get the most out of Build A Local.

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FAQ

Find quick answers to the most commonly asked questions about installation, configuration, and features.

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Submit a Ticket

Need personalized help? Submit a support ticket and our team will get back to you within 24 hours.

Open Ticket

Popular Help Topics

Quick links to get you started

Getting Started

Content Creation

Email Setup

Monetization

Submit a Support Ticket

Our support team is here to help. Submit a ticket and we'll respond within 24 hours (typically much faster).

Support Hours

Monday - Friday: 9am - 6pm EST
Saturday: 10am - 2pm EST
Sunday: Closed

Expected Response Times

  • Plugin Only: Within 48 hours
  • Plugin + Install: Within 24 hours
  • Hands-Free: Within 4 hours (VIP)

Site Down? If your site is completely down due to our plugin, email us directly at urgent@buildalocal.com

Other Ways to Reach Us

Email Us

support@buildalocal.com

Join Our Community

Build A Local Facebook Group

Live Chat

Available for Hands-Free customers